At Ka34 Cafe & Restaurant, customer satisfaction is our priority.
You may be eligible for a refund if:
The order was not delivered.
You received the wrong item.
The food was damaged or spoiled.
Items were missing from your order.
Complaints must be reported within 24 hours of delivery.
Provide order details and, if possible, photos as proof.
Approved refunds will be processed within 5–7 business days to the original payment method.
Incorrect address provided by customer.
Delay due to uncontrollable circumstances (traffic, weather).
Change of mind after order preparation.
Due to the nature of food products, we do not accept physical returns.
