Shipping policy

Ka34 Cafe & Restaurant

At Ka34 Cafe & Restaurant, we are committed to delivering your food fresh, hot, and on time.


📍 Delivery Areas

We currently deliver within selected service areas. Delivery availability depends on your location pin code.

If your location is outside our service area, the order may not be accepted.


⏱ Delivery Time

  • Estimated delivery time: 30–60 minutes

  • Delivery time may vary depending on:

    • Order volume

    • Traffic conditions

    • Weather conditions

    • Distance from restaurant

We always aim to deliver your order as quickly as possible.


💰 Delivery Charges

  • Delivery charges may apply based on distance and order value.

  • Any applicable delivery fees will be clearly shown at checkout before payment.


📦 Order Processing

  • Orders are processed immediately after confirmation.

  • Once preparation begins, orders cannot be modified.

  • Customers will receive order confirmation via the app or SMS.


🏠 Delivery Guidelines

  • Please provide a complete and accurate address with contact number.

  • Our delivery partner may contact you at the time of delivery.

  • If the customer is unavailable at the delivery location, delays may occur.


❗ Failed Delivery

Delivery may fail due to:

  • Incorrect address

  • No response to calls

  • Customer unavailable

In such cases, the order may be canceled and refund eligibility will be reviewed as per our Refund Policy.


🛑 Delivery Delays

While we strive for timely delivery, Ka34 Cafe & Restaurant is not responsible for delays caused by:

  • Traffic congestion

  • Weather conditions

  • Government restrictions

  • Unexpected technical issues


📞 Contact Us

If you have any shipping or delivery concerns, please contact our support team through the app.